Shocking Service

<p>Got a new rooter from Cell C, on the 15th December. Only took a package with 10GB data, realized it was not enough, made contact with Cell C on the 1st January to upgrade to a 100GB package.</p> <p>You would think they would jump at the chance of getting a customer to take up a bigger package, dont kid yourself!! 6 Days later still no one contacted me back, reference number : ********** 337.</p> <p>After I phoned them to follow up 3 times, finally some lady with a massive attidtude from escalations phones me back, go through all the normal mumbo jumbo to find out they are not talking to a ********.</p> <p>After establishing I am the right person, I get told... Sorry you can only migrate 31 January. I had to wait 6 days for that!! I then asked why it took so long to phone me back, apparantly Cell C was closed until the 6th according to lady that phoned me!!!!!!</p> <p>Ridiculous!!!!!!!!!!</p> <p>I have had 2 contracts with Cell C for over 2 years, now I have an additional 1, making that 3 contracts. One would think you are valued as a client and that a simple migration that shouldn't take more than 10 minutes could be done!! NOT THE CASE</p> <p> </p> <p>CELL C......For Themselves!!!!!</p>