Shocking Service

<p>I signed up with Cell C for a LTE data package on the 6/10/2016 being 15gigs @ R299pm. When signing up I advised the salesperson that should I not have a signal where I live I would be cancelling the service & was advised that this would be in order. There was no service & I retuned to the Tygervalley store 4 days later to cancel the service. I was advised that I would have to do this via the help desk as they were unable to do so. I contacted the help desk numerous times with no luck. At some stage the help desk advised that a technician was sent out to test the signal & that everything was fine on their side. NO ONE HAS EVER COME TO MY HOUSE TO CHECK A SIGNAL. </p> <p>After numerous interactions with the help desk I was advised to take the sim card into a branch for testing which was done & no fault was found on the sim card.</p> <p>The help desk advised that I should call on the brach as they are the only ones that are able the cancel the contract. I have been to Cell C 7 times so far to cancell this contract with no luck. No one ever contacts me to advise how far they are with the process.</p> <p>Today I went to see them again & was advised that I would need to bring the sim card in again for testing. I advised that this was done previosly but was told that they would need to test it again.</p>