Shocking sales and after sales service.

<p>I took out a contract with Cell C (worse mistake ever)about a month ago, after waiting 3 weeks for the device, Sony Xperia M5 aqua, it was finally delivered. After one week of use, the phone started giving me problems, switching off at anytime and when it does you are unable to switch it back on. Contacted Cell C, explained the problem and the promised to collect the phone and book it in for repairs. A week later and I'm still waiting for the device to be collected. Took the phone to the closest cell c store, they said they can't help me and refused to take the phone and book it in for repairs. I spoke to at least 5 different people (Cell C consultants) while trying to get the phone booked in, but the one less useful than the next. After researching the problem online I found that many people experience the same problem,with the same device, from the same company, yet nothing has been done! Poor sales service and even worse after sale service. Absolutely shocking!!! I wouldn't recommend that anyone purchases the device or use the company.</p>