Shocking Customer Support

For the last 3 weeks i have called numerous times for proof of ownership for my iPhone which has been blocked due to incorrect password attempts. I explained that Apple will only unblock phone when i provide the proof of ownership of the phone. <br> Customer service rude and not helpful - refused to put me through to a supervisor! this phone is my work and personal phone - what happens with a loss of income? They say they emailed it to my email addresses, said i didn't receive it, told me there is nothing they can do as according to them the case was closed and followed up (no one called to confirm) said he doesn't have the authority to resend it that the case is closed (Shocking Attitude) why would he refuse to put me through to his supervisor? <br> I WANT THIS SORTED OUT IMMEDIATELY - i have to put sim in my tablet to send a msg or try making a call, very inconvenient.