SHOCKING CUSTOMER SERVICE & CONNECTIVITY!

After a period of >15 years with VodaCom, I made the bold step of moving over to CellC, I'd hardly ever made contact with the them, as there was hardly a need to. Up until I desperately required assistance as my network was giving me issues, and I could not make or receive calls/SMS', or use data. I then made contact with yourselves, in an effort to seek a solution to this crisis. I was met with the most ********** service from 1 of your consultants, who was blatantly perturbed to be there, who subsequently hung up on me and transferred me while I was still talking to her! All I needed were steps of how to switch on roaming on my new phone, as I was previously assisted on my old phone, without ANY glitches. I am still reeling from that phone call!