SHOCKING CUSTOMER SERVICE

Over the last few months, I have cancelled my 3 contracts with Cell C. In spite of this, I have continued to receive calls from then to renew the last of my contracts in spite of it actually being cancelled. This morning I received a call from one Natalie with regards to the same issue. As I was informing her that she was the FIFTH person to contact me to renew a cancelled contract, she had the audacity to TERMINATE THE CALL, with me in mid sentence. I wish I could say I was surprised but unfortunately my dealings with Cell C tell a different story. Despite a major rebranding exercise, Cell C remains very much a company under financial strain and with the calibre of staff like Natalie, it is surely only a matter of time before the inevitable happens.