1 reviews | Active since May 2016

06 May 2016, 12:35

SHOCKING CUSTOMER SERVICE

After begging for service for 5 days straight, I finally get my swim swop completed – they do the sim swop but now I have a different number!?!? I call the line to be told they made a mistake and I must go through this whole process from the beginning again!?!?!?!?!?

0
Replies (1)
Cell C
Cell C's reply06 May 2016, 13:29
Official

Sincere apologies for the inconvenience caused.

Skhumbuzo confirmed that the SIM swap was erroneously done on a different number, however he confirmed that the error has been rectified.

Regards

Cell C | PN

Best regards,