1 reviews | Active since Sept 2014
Shocking attitude at Cell C , Mall @ Carnival ,Brakpan
<p>Firstly I logged a complaint on the Cell C website at 17h00 on 16/01/17 . Complaint # 170116 - 000407. Still no contact from Cell C.</p> <p>At + - 15h30 on Monday 16th January I went to the above mentioned store to do a sim swap. </p> <p>I was served by a young woman named Dineo , she was unfriendly and bordering on outright rudeness . This is usually the general attitude in this Cell C retail outlet.</p> <p>I complained to the manager who did apologise on her behalf , but he also seemed to not really care.</p> <p>I had the impression that after I left he would not do anything , they most likely had a good laugh at my expense. </p> <p>During my conversation with the manager , Dineo was smiling away as if it was all a big joke !</p>
Thank you for notifying us of the above.
We want all our customers to be given proper service and be treated with the respect they deserve. We strive to keep our customers happy and satisfied. This is not the norm or standard service we want for our customers.
This will be addressed with the regional manager and the action to have this kind of behavior rectified will be taken. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for notifying us of the above.
We want all our customers to be given proper service and be treated with the respect they deserve. We strive to keep our customers happy and satisfied. This is not the norm or standard service we want for our customers.
This will be addressed with the regional manager and the action to have this kind of behavior rectified will be taken. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for providing us with feedback.
We are happy to hear that we are making a difference in some people’s lives with our services. We strive to keep our customers happy and satisfied.
Have a lovely day further.
Regards
Cell C | PN
Thank you for providing us with feedback.
We are happy to hear that we are making a difference in some people’s lives with our services. We strive to keep our customers happy and satisfied.
Have a lovely day further.
Regards
Cell C | PN
