1 reviews | Active since Nov 2011
Shocking
<p>I have been charged by Cell C for almost 3 or 4 years now for a product they call Get More. I have never signed up for it. It is charging me R51.75 per month for something that I do not need or ever wanted. I have been requesting for months now to have it removed. Cell C first tells me it is done. They neglect to tell me that I actually need to speak to someone at Get More. This I get told after numerous months and finally 1 person at Cell C tells me this. I then speak to Get More and they ensure and promise me that they have cancelled it and I will not be charged. I now see it on my bill again and called Cell C. The operators there are so damn rude and I have now had enough. I just wish I had cancelled my contract a few months ago and transferred my number to another cellular network. I find Cell C operators to not know anything and each one has a different answer to the same question. This has been going on for years.</p>
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
Best regards,
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
Best regards,
Maropeng has been in contact with you to assist with this matter. He advised that he has escalated the matter to Get More for further assistance.
Regards
Cell C | PN
Best regards,
Maropeng has been in contact with you to assist with this matter. He advised that he has escalated the matter to Get More for further assistance.
Regards
Cell C | PN
Best regards,
Still have not heard from anyone at Cell C even though I was promised profusely. I've received an SMS from Get More to so that they cannot deactivate it and to cancel with Cell C!!!! What the he'll is going on with you people?????? Worst cellular network ever. No wonder there are problems there. Cannot even get a simple request done.... by anybody in Cell C. Pathetic.
Still have not heard from anyone at Cell C even though I was promised profusely. I've received an SMS from Get More to so that they cannot deactivate it and to cancel with Cell C!!!! What the he'll is going on with you people?????? Worst cellular network ever. No wonder there are problems there. Cannot even get a simple request done.... by anybody in Cell C. Pathetic.
