1 reviews | Active since Jan 2017
Shocked by the ****ndous service
<p>Went to the clear water store to upgrade my contract. The sales lady that assisted was extremely helpful however her colleague Anton was the rudest most arrogant individual ive ever met in my years of customer service. The deal I chose came with a free selfi stick and upon me asking for it he rudely states subject to availability. Tells me to read the fine print. The fine print states 'while stocks lasts'....does not state in the store...he cud have checked other stores but rather tells the sales lady to not give us the phone cos they dont have the stick. While being rude he has on headsets busy on the computer cleaning up his personal phone. No respect for the fact that there are customers in the store. I asked for the owner or mngr's details and to my surprise nobody had the details....do they know the TCF LAWS???? Clearly not. I requirre the owner Shaun Joffe to contact me.</p>
Thank you for bringing this matter to our attention.
We apologise for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.
One of our team members will contact you and assist.
Regards
Cell C | DA
Thank you for bringing this matter to our attention.
We apologise for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.
One of our team members will contact you and assist.
Regards
Cell C | DA
