1 reviews | Active since Feb 2015
Shock payment on last month 2 year data contract.
Took out a 2 Gb data contract 2 years ago for an amount of R 99 per month. After informing Cell C that I would be terminating the contract at the end of the 2 year period, I received the last month statement stating that I must pay R 279 for the last month. I phoned them and was told that the contract was a special and that the last month was not included and I had to pay the full amount of R279. I requested them to investigate and come back to me, which never ever happened. I was never informed that this would be the case when I took out the contract and feel that this is an unfair practice. Please warn all people to be careful of this unfair practice and actually avoid Cell C. Cell C should refund me the amount. Thank you for the support.
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for bringing this matter to our attention.
One of our team members will follow up on this matter and advise on a way forward. Do expect communication soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
