****TY SERVICE

i upgraded in november 2018 and received 3 month free 2 G data. Cell C gave me extra data for another month and then billed me over R200. When i received my statement i called and indicated that i was over charged. The agent told e she sees that the extra data was added as an error and she will request to reverse the cost as it was cell error.

i received a call from another agent and and was told to pay the extra money and my account will be in credit. I told her i will not pay any money because i don't have the funds and she needs to reverse the error and not bill be for cell c error.

She was supposed to call me back and never called me. I paid my account according what i am supposed to pay and today my account is switched off.

I am FURIOUS because i cant call my daughter, she cant call me, she is lost and i don't know where she is and i blame you people for your stupid mistakes. I am honestly GATVOL of Cell C and the **** they constantly catching on and i refuse to make any more payments - so from here on out i do not want this contract - you will cancel this contract.

YOU WILL RETRACT ALL CHARGES. I AM SICK AND TIRED OF DEALING WITH PEOPLE THAT MESS UP MY ACCOUNTS. THIS IS PROBABLY THE 4TH TIME IF NOT MORE THAT YOU HAVE MESSED UP MY ACCOUNT SO WHY THE HELL MUST I PAY YOU.

I HAVE BEEN A LOYAL CUSTOMER FOR SEVERAL YEARS AND EVERY OTHER MONTH YOU PEOPLE ARE MESSING UP ON MY ACCOUNT.