****ty Service

I have been wrongfully migrated to a service that is way inferior for reasons unknown to me. I was on post paid with 20G plan for R199 since 2015. Now I'm on a lousy 500Mb contract and I refuse to pay for it. I logged a number complains since March with no response or resolution, but only excuses to be transferred to other departments. I have now blocked the debit order for the said line and you disconnected my line. Can someone with a clue of what is going on resolve this matter urgently before I cancel the other 2 Contracts with you. I am tired of explaining my self to every person since the 12th of March in efforts to resolve this issue.

Please fami****ise yourself with this issue before contacting me as I have run-out of patience in trying to explain to every Cell C employee what the issue is. You have the recordings, the least you can do is listen and try to understand.