****TY EXPERIENCE FROM MULTIPLE CONSULTANTS

WORST CLAIM EXPERIENCE EVER WITH C SURANCE!!!!!!!!!!!!!. I HAVE SPENT 3 MONTHS PHONELESS BECAUSE C SURANCE IS FULL OF EXCUSES AND VERY ***********. I have been contacting them every week from 25 September 2018 til to date. Every consultant gives me a different story, no turnaround time and no team leader to speak to. Today i spoke to Sibongile inquiring on my pending claim and she asked me irrelevant questions to my claim, "whether I was outside of the country, when the incident happened". I work for a UK company I LIVE IN SOUTH AFRICA. this claim has taken far too long and I missed out on an interview because I don't have a phone!!!! When I asked to speak to a team leader to have the issue escalated as I cannot wait anymore, she put me on hold for a full 5 minutes and hung up.

Called again another lady answered Lindiwe I think, she also put me on hold and then hung up. I am livid as I am paying for a ****ty service. your standard response to call me back wont be sufficient as I DO NOT HAVE A PHONE!!!! send me an email on ********** or refund my premiums and cancel the damn thing.