PT
Pieter T
1 reviews | Active since May 2015
11 May 2015, 17:25
**** service
I received my new ****le for my upgrade on my data contract on 04/05/15 was away for work only back 08/05/15 when I try to used the new ****le it did not work so when I phoned them on Monday they said after being transferred about 4 times to take it to nearest cellc shop when I got to shop they said they can't help me as they did not supply it so I phoned again they then said it will take 21 days to look at modem and then repair it so I have to wait 3 weeks for a repaired modem when I am paying for a new modem that did not work from the start I think this is poor service and will recommend people not to use cellc if this is their attitude
Helpful (0)
Replies (1)0
Replies (1)Cell C's replyOfficial
12 May 2015, 07:36Hello Thiartdutoit,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,
Cell C's reply12 May 2015, 07:36
Official
Hello Thiartdutoit,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Best regards,
