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nwabisa T
1 reviews | Active since Feb 2016
02 Feb 2016, 17:12
**** service
I called to enqurie about the data that I loaded but its not reflecting on my sim card, call centre agent by the name of nosipho mchunu couldnt help me, she was soo impossible, I requested her to transfer me to her teamleader who was a disaster and dropped my, call he **** about me failing security questions. I called again and was told their records dont show any trasaction from me today, I loaden a screen shot of my transaction history from my bank account. Still now Im still waiting. There can not be way on hell that my money is gone but I do not get wat I purchased, CELL is giving **** service all the way....very ****ed off
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Replies (1)Cell C's replyOfficial
03 Feb 2016, 07:30Hello nwabisq,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
Cell C's reply03 Feb 2016, 07:30
Official
Hello nwabisq,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Best regards,
