tD
themba D
1 reviews | Active since Jul 2013
26 Jan 2016, 16:33
she says that she cant hear me
I'm calling customer service to ask with my debit order date and Miss seipati says that she can't hear me were I'm it is noisy, bit she still respond to what I'm saying to her. Meaning she wanted to give that attitude that she will help me if I do what she wants because if she did not hear me she was not gonna answer me the right way or give me right answer to me if she did not hear me.<br>
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Cell C's replyOfficial
27 Jan 2016, 07:16Hello leboned1,
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team Manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team Manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Cell C's reply27 Jan 2016, 07:16
Official
Hello leboned1,
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team Manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for taking the time to compile the above and providing us with feedback - relating to the service you received.
It is disappointing to learn that the agent did not conduct herself in a professional manner and did not offer the service as expected.
This will be addressed with the team Manager to have this kind of behavior rectified. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN