ML
Motsamai L
1 reviews | Active since Aug 2013
04 Feb 2015, 15:05
She is giving her friends my contact numbers
I am a disgusted by the actions of your employee Tshepiso who works @ cell c randburg square, she told me that she wants to speak to me then i went to the branch to see her only to find out that she is involving herself in my personal life. I am a customer not her friend and she even gave friend my cellphone numbers without my approval how come? Now iam receiving sms she must give a valid reason as to why she gave the lady my contact numbers and is this allowed in your company? If it is allowed i want to know why is it not in the contract i have with your organization.
Helpful (0)
Replies (1)0
Replies (1)Cell C's replyOfficial
04 Feb 2015, 15:29Hello Klate,
Thank you for notifying us of the above.
We want all our customers to be given proper service and be treated with the respect they deserve. We strive to keep our customers happy and satisfied. This is not the norm or standard service we want for our customers.
This will be addressed with the store manager and the action to have this kind of behavior rectified will be taken. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for notifying us of the above.
We want all our customers to be given proper service and be treated with the respect they deserve. We strive to keep our customers happy and satisfied. This is not the norm or standard service we want for our customers.
This will be addressed with the store manager and the action to have this kind of behavior rectified will be taken. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Cell C's reply04 Feb 2015, 15:29
Official
Hello Klate,
Thank you for notifying us of the above.
We want all our customers to be given proper service and be treated with the respect they deserve. We strive to keep our customers happy and satisfied. This is not the norm or standard service we want for our customers.
This will be addressed with the store manager and the action to have this kind of behavior rectified will be taken. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
Thank you for notifying us of the above.
We want all our customers to be given proper service and be treated with the respect they deserve. We strive to keep our customers happy and satisfied. This is not the norm or standard service we want for our customers.
This will be addressed with the store manager and the action to have this kind of behavior rectified will be taken. Sincere apologies for the unsatisfactory service and inconvenience caused.
Regards
Cell C | PN
