SHAPE UP ON CUSTOMER SERVICE

Have a Cell C prepaid facility which has not been used over a year. Have been in store to cancel but no luck. Try calling the customer service and no luck.<br> <br> Have seriously considered upgrade but generally their in store service is poor from N1 to Century City. Please Cell C explain why 3 consultants must help one client while clients must wait in queue. Or Cell C staff will yack away among themselves and we as clients must wait. <br> <br> The cherry on the top. Received a call for an upgrade and I was really going to upgrade given all the latest marketing of Cell C. Naturally i wanted to make my frustrations known before committing to the upgrade but typical cell c style, they do not listen nor hear the customers. Instead the consultant hung up on.