CT
Caryl T
1 reviews | Active since May 2019
31 May 2019, 09:43
SHAME on you CellC
Following my review of "no real technician: at the end of the CellC Fibre support line. I have to validate my review. I have been without Fibre since the 15th May. daily call to CellC fibre support and absolute no luck. A VOX technician came out last and sorted out the problem in 30 minutes. Shame on you CellC all that needed to be done was a password reset You lost a Client because you chose not to invest in REAL technician and send one out when a Customer has a problem like I had. You should have sent a technician and you would have saved a Client !!!
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Replies (1)Cell C's replyOfficial
31 May 2019, 10:39Good morning Caryl
Thank you for your feedback.
We apologize for the manner in which your query was dealt with initially.
Regards
DA
Thank you for your feedback.
We apologize for the manner in which your query was dealt with initially.
Regards
DA
Cell C's reply31 May 2019, 10:39
Official
Good morning Caryl
Thank you for your feedback.
We apologize for the manner in which your query was dealt with initially.
Regards
DA
Thank you for your feedback.
We apologize for the manner in which your query was dealt with initially.
Regards
DA
