1 reviews | Active since Aug 2012
Shall See you never again!!!
Just over a year ago I received a phone call from a Cell C "salesperson" who then sold me a month to month contact by giving me misleading information. After not receiving my benefits I was promised in the first month I escalated the matter and it was resolved. I continued to received the benefits that were sold to me at the price it was sold to me for a year. Then, without warning I stopped receiving my benefits. I was told that my contact was cancelled as it was only valid for a year. Never was I told it would only be valid for a year. After struggling with the call center for a month now I have had enough. The most unfriendly, rude, incoherent and arrogant person just phoned my 10 minutes ago. If this is the kind of people you employ to take care of your clients I am done with Cell C.
Thank you for notifying us of the above.
Sincere apologies for the unsatisfactory service and inconvenience caused. We will address this matter with the relevant department to have this kind of behaviour rectified.
We want our customers to be given proper service.
Regards
Cell C | PN
Thank you for notifying us of the above.
Sincere apologies for the unsatisfactory service and inconvenience caused. We will address this matter with the relevant department to have this kind of behaviour rectified.
We want our customers to be given proper service.
Regards
Cell C | PN
Thabisile has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Thabisile has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
