IM
Innocent M

1 reviews | Active since Aug 2016

02 Feb 2017, 15:12

Sh**t Pathetic Service/Consultants/Network

<p>I requested to change my Debit order details in December over the phone from My Standard Bank to FNB and it was done by one of your consultant, now i am suprised the 3 debits on all contracts with Cell C came off my old account on the 26th of january. and that time the old account had insufficient funds to cover all the premiums.</p> <p> </p> <p>on 31 January i called Cell C customer care to advise them but since i have never had feedback and now all my numbers are blocked due to not paying the January Premium</p> <p> </p> <p>Now i want my name(BAD RECORD) to be cleared by those returned debits and my Bank Charges paid back by Cell C within 48hours</p>

0
Replies (1)
Cell C
Cell C's reply02 Feb 2017, 15:25
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN