PJ
Patricia J

1 reviews | Active since Jul 2024

25 Jul 2024, 15:10

Severe and continuous harrasment by so called CellC operators

I have been consistently harrased on a daily basis on my private phone number and my work number (which I have not shared out with any one as it is for work) They call me from various numbers indicating that they would like to discuss my CellC contract (of which i do not have). When requesting details of this so called contract i get various responses depending on the caller, either they cut the call, be rude and indicate the details they called, or demand that i provide them with all my personal details. I have sent emails to complain and ask for this harrassment to stop but to date it has just increased. I managed to get 6 numbers of this so called contract and then the call was cut before it could be concluded. I have received an sms with not much details also indicating I have been handed over but nothing formal with any details to date. How on earth can i get this to stop or that they will share what they have so that i can take legal action.

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Replies (5)
PJ
Patricia J's update25 Jul 2024, 16:13
Reviewer Update
As I have explained to the numerous call agents. My current number was ported to Vodacom many years ago, so i have no idea what other contract I have with you, and not one can answer that
PJ
Patricia J's update25 Jul 2024, 16:20
Reviewer Update
why do you need my ID as i have indicated this is extremely confidential information, you are the ones calling me and harassing me indicating i have a contract so use the phone numbers you keep calling me on and look into what you have a provide that to me (***)
PJ
Patricia J's update25 Jul 2024, 16:26
Reviewer Update
That is correct
PJ
Patricia J's update25 Jul 2024, 16:37
Reviewer Update
No i do not have an data cpontracts. I have fibre in my home and the work provides wifi
PJ
Patricia J's update26 Jul 2024, 08:34
Reviewer Update
If it was last renewed it should have expired, 7 years later i am now harrassed daily for a contract i do not have knowledge of. Can this please be resolved urgently. I do not wish to be contacted on either as i am tired of this and for the past few months not one consultant could address me correctly or resolve this over the phone. I will also not provide any sensitive data over the phone to anyone