SEVEN Hello Peter posts, and still no help

This is my seventh hello peter post.

I have had no signal for the last 4 months. Only to find out that you have cancelled your agreement with the local Vodacom tower, while continuing to bill me.

Two weeks ago I received a call from someone in your technical department (Charles I think). His expert advise was "insert your sim card into the phone you're using and I'll call you back in 5 minutes", that was over a week ago - I'm still waiting.

This seems to be a trend at Cell C. I've phoned your call center numerous times, opened more than a handful of cases, have been promised by call centre managers, a technicians and your social media representitives that they would get back to me with a way forward - none of which has happened.

I'm paying a full month's contract, but I can't use my data.

To make matters worse, you've gone and helped yourself to funds in my bank account which are not due to you. After having to give your agent a lesson in Grade 1 Maths, he was finally able to see the error. I'm still waiting for that refund - looks like he needs a lesson on how to tell time too.

I have sent two emails to your consultant (Maropeng Montana) that contacted me from my last hello peter post) for feedback, but it seems he is ignoring them.

Like I said in my last few posts I want this contract canceled immediately so I can move over to a decent service provider.