TG
Thabang G

1 reviews | Active since Jun 2016

04 Sept 2016, 10:30

Settlement of Account

<p>What is wrong with Cell C?!!!!!! Even after paying in settlement of my account they still claim that I owe them money and threaten to hand over the matter. I DO NOT OWE YOU MONEY. YOU CHANGING THE AMOUNT AND ASKING A DIFFERENT COMPANY TO HUSTLE MONEY FROM ME DOESN'T CHANGE THE FACT THAT I PAID YOU IN FULL. Now get your facts right and stop calling or emailing me. I have settled my debt with you. NOW LEAVE ME THE HELL ALONE. Send me my settlement letter of payment and I will take care of reporting it to the credit bureau myself. </p>

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Replies (3)
Cell C
Cell C's reply05 Sept 2016, 07:18
Official

Thank you for bringing this matter to our attention.

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply14 Sept 2016, 12:27
Official

Mpho has been in contact with you to assist and provide feedback regarding this matter.

Regards
Cell C | PN

TG
Thabang G's update14 Sept 2016, 12:38
Reviewer Update

I sent Mpho the proof that I have settled your account in full. He assured me that he will return after speaking to your lawyers and the debt collecting company that I settled my debt with. He never returned the call, and this was 2 weeks ago. The matter is still not resolved