Services not rendered

Item: Cell C
Rating: 1

Cellc continues to Bill me for a service they have not rendered since March 2018. I have made numerous calls to the call center to no avail. I refer to Consumer Protection Act, No 68, 2008 - Chapter 2, Section F: “The right to fair and honest dealings”. Where is the honesty in this when giant companies like Cellc continue to ***** from little guys like us. You should be ashamed of yourself. I will be lodging a complaint with CPA - as a follow up to this message.

Helpful (0)

Replies (3)

Cell C's replyOfficial

07 Dec 2018, 07:26

Good morning Cebisile

We have requested one of our team members to look into this matter and assist. Do expect communication.

Regards
Cell C | PN

Best regards,

Cell C's reply07 Dec 2018, 07:26

Official

Good morning Cebisile

We have requested one of our team members to look into this matter and assist. Do expect communication.

Regards
Cell C | PN

Best regards,

Cell C's replyOfficial

07 Dec 2018, 11:22

Moses could not get hold of you on your contact numbers. However, he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.

Please respond to his email and he will gladly assist.

Regards
Cell C | PN

Best regards,

Cell C's reply07 Dec 2018, 11:22

Official

Best regards,

Cell C's replyOfficial

10 Dec 2018, 11:11

As per feedback, Getmore services confirmed that they have contacted you and with this matter.

Regards
Cell C | PN

Best regards,

Cell C's reply10 Dec 2018, 11:11

Official

As per feedback, Getmore services confirmed that they have contacted you and with this matter.

Regards
Cell C | PN

Best regards,