JM
Juliana M
1 reviews | Active since Jan 2015
18 Aug 2023, 09:56
Service - what is that??
Initial HelloPeter complaint logged 02 Jun 2023 at 08:42 am I received feedback, however the matter has not been resolved in full. I had 2 debit orders with Cell C, one was changed to my new bank, not the second. Now I am getting emails / call from the collections department. I sent an email to the social media person (Nomthandazo Manyala )that I dealt with on the initial HelloPeter complaint on Thu 2023/08/03 11:45 - to date not a single word from her. I am really appalled at the lack of service. Really considering moving to a different service provider.
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Replies (1)JM
Juliana M's updateReviewer Update
23 Aug 2023, 09:06What is so great about advertising average time to reply 2.33 hrs, however that is just the acknowledgement of the complaint, not actual resolution. Your service sucks and you have no consideration for your clients.
JM
Juliana M's update23 Aug 2023, 09:06
Reviewer Update
What is so great about advertising average time to reply 2.33 hrs, however that is just the acknowledgement of the complaint, not actual resolution. Your service sucks and you have no consideration for your clients.