Service suspended after making payment

My service was disconnected again today, this is for the 7th time. I already made a payment in full on the 7th of September 2021, today is the 7th of October 2021. I again talked to one of the consultants (ref **********0) and they said i must wait again before my service will be resumed. I see this as contract breach because its one month now and each time they but my service on and after 4 day its off again.