TR
Tesswill R

1 reviews | Active since Apr 2025

15 Apr 2026, 18:00

Service standards

I would like to know if cell C does have a disability policy in place for their clients. I have numerous problems with cell C and they can't assist. I bought two cell C simcards with the intention of porting to cell C. I was advised that the simcards are not Rica, neither do their online Erica work. My hands are cut off. I was advised to go back to an outlet to do the Rica of the simcards. As a person living with a disability does cell C not even try to accomodate us. Totally bad. My telephone number is ***.

0
Replies (2)
Cell C
Cell C's reply16 Apr 2026, 12:21
Official
Our team confirmed that the Rica process has been successfully completed.

Thank you for allowing us the opportunity to assist.

Cell C | DA
TR
Tesswill R's update16 Apr 2026, 12:31
Reviewer Update
Good day, I would like to turn a negative in a positive. I acknowledge the feedback provided and I fully understand. I sincerely would like to thank Mr. Johnny Hlophe for walking that extra mile and delivering a good customer service. cell c you guys on on top of the ball and I must say you guys do deliver. I will highly recommend this network to other as well.

Once again thank you for the commitment, understanding and level of service received. :)