Service should not be this bad!!!
<p>I went to Centurion mall to apply for the R499 Home Wi-Fi contract on promotion. I was told to email the documents as I didn't have them with me at the time. It has been four days since I've sent the documents twice and no one has acknowledged the receipt or let me know if the application was successful or not even after requesting feedback. Does acknowledgement of receipt of an email has to take days? The email I sent the documents to is *** and my email address is ***</p>
We apologise for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.
One of our consultants will contact you and assist.
Regards
Cell C | PN
We apologise for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.
One of our consultants will contact you and assist.
Regards
Cell C | PN