1 reviews | Active since Feb 2014
Service Provider....BUT NO SERVICE PROVIDED
2 March i ordered a Nokia 730 and was told that i must wait 3-5 working days! its the 9 March and not only have i not received my phone but not a single person has called or communicated to me about my Order! i have been the one to have to call and ask and hound u ppl to ask where is my purchase. Today i was told u have no stock, Jennifer from ur upgrades dprmnt in CPT did not mention at all that there was no stock. NOT 1 person has said a dam thing, the fact that i must do ur job is APPALLING..u have no customer service towards ur customers @ ALL!!! do u know what ur response was to my Q of when will stock be in..I DONT KNOW!!!! how can u not know and how the hell is that in anyway my problem, u made false commitments to me and u dont even bother to let ur client know what is going on!!! i am so dam fed up with this kind of treatment and CELL C this aint the 1st time u have messed up with me!!! YOU WILL respond to this and u will give me answers..i will NOT wait any more and i WILL NOT accept this kind of behaviour from such a big company! DO ur job and give me ****** phone, NO EXCUSES!! ur problem doesn't become my problem..I AM THE CUSTOMER.NOW PROVIDE ME WITH A ****** SERVICE
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
