TM
Thandeka M

1 reviews | Active since Dec 2013

29 Jun 2016, 14:07

service & lack of communication... AGAIN

<p>I am sick of this network. I have spent 31 days without a working phone. I have complained countless times and have posted up on Twitter. I am paying for a phone that I have not fully enjoyed. After I had to fight with Cell C inorder to get some sort of information regarding the repair/replacement of my phone. I am being made to wait a further long time without a cellphone. from the time I upgraded my contract I have experienced problem after problem. I want my cellphone and nobody seems to be f***king interested in sorting thius matter out. I am tired and I do not want to be contacted when it is upgrading time, I will cancle both my contracts and would rather move to a far more expensive service provider. I have dealt with Nelly on Twiter, spoke to a Sechaba mashego(atleast some assistance was provided), I dealt with a tebogo,Yanda & Lerato. I am up top my wits end with this service. I want my **** cellphone or just ****** cancel everything and i move to another network because this *** is not working out for me as a **** customer. I have not sworn since this **** process but now I am ****** tired. I demand that one of these **** managers calls me to cancel this contract because I am better off with out Cell C</p>

0
Replies (2)
Cell C
Cell C's reply30 Jun 2016, 05:35
Official

We have escalated this matter for further assistance. Do expect communication.

Apologies for the inconvenience caused.

Regards

Cell C | PN

TM
Thandeka M's update30 Jun 2016, 07:56
Reviewer Update

Ok thanks for replying to my query, but you guys are dishonest. I just want my phone now & if my phone is not delivered to me by today, I want the next call from Cell C to be an agent cancelling my ocntracts. I want both contract cancelled because I refuse to be treated like an idiot. The 1st time my phone was supposed to be delivered y'all delayed and again now I am being sent from pillar to post & being **** to. So thank you but I want my contracts cancelled