NS
Nadine S

1 reviews | Active since Nov 2015

02 Dec 2015, 15:03

Service just gets worse

So my connection matter has never resolved with Cell C. After a few months of having connection then having no connection - your only advise was to me \well go to some other cell phone provider"<br> <br> I requested for my contract to be cancelled and I am only allowed to do so after giving 30 days notice which means I have to pay another months fee for nothing!! My account was also overcharged. According to Sinbisiwe Ngawose there is nothing they can do for me. There apparently was not even a manager available to take my call.<br> <br> CELL C you serious are pathetic! I will never advise anyone to make use of your service EVER!"""

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Replies (1)
Cell C
Cell C's reply02 Dec 2015, 15:41
Official
Hello NadineSupra,

Thank you for posting to us.

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.

Regards
Cell C | PN