Service from bad to worse
<p>Cell C has convinced me to keep a phone i do not want because i have opened the package.</p> <p>Now for two weeks i am struggling to perform a swip swop because cell c did not sent the original sim card with the new phone that was also not what i ordered.</p> <p>I have made 20 calls to customer service.I have tried the automated service...nothing works.Waiting for call backs from sim swop dept.....absolutely nothing</p> <p>All you should do is swop ********** to this new rica serial number ********** 07547.</p> <p>What is so flippin difficult....i feel you should just come and fetch you shyte so i can move to a better service provider</p>
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication during the course of the day.
Regards
Cell C | PN
