SM
Stuart M
1 reviews | Active since Jan 2026
28 Jan 2026, 13:22
Service
I was quite frustrated with Cell C for deleting my number. Their initial feedback was just to get a new number However their support team was able to resolve the issue,followed up to make sure I was happy with their solution. Such a pity they didn't start there or i would have given a 5/5 Special thanks to Sidwell for going the extra mile to help me
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Replies (1)
Cell C's replyOfficial
28 Jan 2026, 13:30Dear Stuart M,
Thank you so much for taking the time to share your experience with us, both the frustration and the positive outcome.
We’re truly glad to hear that our support team was able to step in, resolve the issue, and follow up to ensure everything was restored to your satisfaction. We appreciate your patience, and we’re grateful that you acknowledged the recovery and the effort put in to make things right.
A special thank you to Sidwell from our side as well, we’re proud to have team members who go the extra mile, and your shout-out means a lot. We’ll make sure this feedback reaches him and his manager.
Thank you again for giving us the opportunity to fix things. If you ever need anything else, we’re always here to help!
Kind regards,
Cell C | DA
Thank you so much for taking the time to share your experience with us, both the frustration and the positive outcome.
We’re truly glad to hear that our support team was able to step in, resolve the issue, and follow up to ensure everything was restored to your satisfaction. We appreciate your patience, and we’re grateful that you acknowledged the recovery and the effort put in to make things right.
A special thank you to Sidwell from our side as well, we’re proud to have team members who go the extra mile, and your shout-out means a lot. We’ll make sure this feedback reaches him and his manager.
Thank you again for giving us the opportunity to fix things. If you ever need anything else, we’re always here to help!
Kind regards,
Cell C | DA
Cell C's reply28 Jan 2026, 13:30
Official
Dear Stuart M,
Thank you so much for taking the time to share your experience with us, both the frustration and the positive outcome.
We’re truly glad to hear that our support team was able to step in, resolve the issue, and follow up to ensure everything was restored to your satisfaction. We appreciate your patience, and we’re grateful that you acknowledged the recovery and the effort put in to make things right.
A special thank you to Sidwell from our side as well, we’re proud to have team members who go the extra mile, and your shout-out means a lot. We’ll make sure this feedback reaches him and his manager.
Thank you again for giving us the opportunity to fix things. If you ever need anything else, we’re always here to help!
Kind regards,
Cell C | DA
Thank you so much for taking the time to share your experience with us, both the frustration and the positive outcome.
We’re truly glad to hear that our support team was able to step in, resolve the issue, and follow up to ensure everything was restored to your satisfaction. We appreciate your patience, and we’re grateful that you acknowledged the recovery and the effort put in to make things right.
A special thank you to Sidwell from our side as well, we’re proud to have team members who go the extra mile, and your shout-out means a lot. We’ll make sure this feedback reaches him and his manager.
Thank you again for giving us the opportunity to fix things. If you ever need anything else, we’re always here to help!
Kind regards,
Cell C | DA