VK
Venecia K
1 reviews | Active since Sept 2021
09 May 2024, 12:07
*** service ever . No wonder people complain so many times
Well today I'm in my wits with Cell C. I phone to ask when is my contact upgrade I was told I don't qualify. Seriously after 15 years and 5 contracts later no miss payment no nothing . I pay almost R2000 a month on the four contracts and just over R1000 for the other one . I have a service agreement with Cell C and not a credit agreement. In Feb 2024 3 of my contracts was upgraded and no agent asked me about credit agreement, now that is my tiren for upgrade I get hit with credit score. Do you this 3000 and over fall form the sky. They can't even make my insurance right that's not suppose to be on my line but still I take their *** and pay the damn thing on time . WELL NOW IM GONNA GET IN TOUCH WITH EITHER THE NEWS PAPER OR THEIR CEO OF CELL C. IF I DONT GET MY UPGRADE TODAY *** GONNA HAPPEN WITH YOU. COZ IM UPDATE WITH MY CELLPHONE PROVIDER FOR MANY YEARS . TODAY IS THE DAY **** WILL HIT THE NEWS .
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Replies (8)VK
Venecia K's updateReviewer Update
10 May 2024, 09:33A lady phone me yesterday and I did pick up my phone . Why us she telling lies . I spoke to her for 20 mins . It was just after 2pm . All I want is my upgrade . Don't grade me on my credite.score. They want to tell me of what I can afford .Like I said Feb 2024 I upgrade 3 contract . No credit score was checked . Now it's my turn and credit score is check . I can afford to pay 10000 for my cellphone contract a month and they don't want to upgrade . Well I spoke to Legalwise so we busy with paperwork to sue CELL C . I HAVE SEND ALL PAPERS OF THE YEARS GONE BY. AND STATEMENTS HOW THEY STOLE MY MONEY I NEVER GOT BACK . I'm very serious this time I'm not going to leave this until it is solved . I'm gatvol of cell C.
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Venecia K's update10 May 2024, 09:33
Reviewer Update
A lady phone me yesterday and I did pick up my phone . Why us she telling lies . I spoke to her for 20 mins . It was just after 2pm . All I want is my upgrade . Don't grade me on my credite.score. They want to tell me of what I can afford .Like I said Feb 2024 I upgrade 3 contract . No credit score was checked . Now it's my turn and credit score is check . I can afford to pay 10000 for my cellphone contract a month and they don't want to upgrade . Well I spoke to Legalwise so we busy with paperwork to sue CELL C . I HAVE SEND ALL PAPERS OF THE YEARS GONE BY. AND STATEMENTS HOW THEY STOLE MY MONEY I NEVER GOT BACK . I'm very serious this time I'm not going to leave this until it is solved . I'm gatvol of cell C.
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Venecia K's updateReviewer Update
10 May 2024, 12:37My dear no one phoned me . My phone is with me. Next to me . No one phone me except my son and one of my sister's today
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Venecia K's update10 May 2024, 12:37
Reviewer Update
My dear no one phoned me . My phone is with me. Next to me . No one phone me except my son and one of my sister's today
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Venecia K's updateReviewer Update
10 May 2024, 12:37***
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Venecia K's update10 May 2024, 12:37
Reviewer Update
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Venecia K's updateReviewer Update
10 May 2024, 13:12Ok My Attorney also phoned me now . So how come everyone gets thought to me and not Cell C. And that's what I told him . And he phone my number again and got through to me . So who fooling who.
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Venecia K's update10 May 2024, 13:12
Reviewer Update
Ok My Attorney also phoned me now . So how come everyone gets thought to me and not Cell C. And that's what I told him . And he phone my number again and got through to me . So who fooling who.
Cell C's replyOfficial
10 May 2024, 13:16Our Team will contact you again.
Regards,
Cell C | GN
Regards,
Cell C | GN
Cell C's reply10 May 2024, 13:16
Official
Our Team will contact you again.
Regards,
Cell C | GN
Regards,
Cell C | GN
VK
Venecia K's updateReviewer Update
10 May 2024, 13:48A cellphone contract is considered to be a service agreement - not a credit agreement. As a result, it is generally not part of the debt counselling (or debt review) process (unless the consumer is in arrears with their cellphone contract, in which case the cellphone contract could become part of the process). In this case, given that the consumer is still enjoying a cellphone contract, they are probably not in arrears, and therefore the cellphone contract is being paid by the consumer outside of the debt counselling process.
We further assume that the cellphone contract the consumer is paying towards is budgeted for as part of the debt counselling process, and that their new upgrade will not cost significantly more than what they were paying previously. If so, our view is that since this is merely an upgrade, the consumer should have no problems in trying to upgrade/update their cellphone contract.THIS JUST CAME FROM MY ATTORNEY . THE PROCESS IS ON . HE JUST TRYING TO GET HOLD OF THE CEO OF CELL C. TO START PROCESSING. SORRY I HAD ENOUGH .
VK
Venecia K's update10 May 2024, 13:48
Reviewer Update
A cellphone contract is considered to be a service agreement - not a credit agreement. As a result, it is generally not part of the debt counselling (or debt review) process (unless the consumer is in arrears with their cellphone contract, in which case the cellphone contract could become part of the process). In this case, given that the consumer is still enjoying a cellphone contract, they are probably not in arrears, and therefore the cellphone contract is being paid by the consumer outside of the debt counselling process.
We further assume that the cellphone contract the consumer is paying towards is budgeted for as part of the debt counselling process, and that their new upgrade will not cost significantly more than what they were paying previously. If so, our view is that since this is merely an upgrade, the consumer should have no problems in trying to upgrade/update their cellphone contract.THIS JUST CAME FROM MY ATTORNEY . THE PROCESS IS ON . HE JUST TRYING TO GET HOLD OF THE CEO OF CELL C. TO START PROCESSING. SORRY I HAD ENOUGH .
VK
Venecia K's updateReviewer Update
10 May 2024, 15:55***
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Venecia K's update10 May 2024, 15:55
Reviewer Update
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Venecia K's updateReviewer Update
10 May 2024, 15:55***
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Venecia K's update10 May 2024, 15:55
Reviewer Update
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