1 reviews | Active since Sept 2009
Service Cancelled
I informed Cell C that I was not going to renew my contract and that my service should convert to pay as you go from the 20th of May. A couple of hours later, Cell C decided to terminate my service without notification. The sad reality is that I have 1 month left in the contract and now I have no service. I took the phone to the Canal Walk Cell C but they could not assist. They suspect that someone made an error and instead of loading the contract end date as May, may have done it as immediate. The reason I refused to engage Cell C going forward is because the network service has been shocking and they threw their hands up in the air and offered no solution. This is a complete breach of contract or incompetence. either way, it is inconveniennt.
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Best regards,
