1 reviews | Active since Oct 2016

28 Oct 2016, 10:11

Service becoming worse be the week

<p>The more I go into the cell c store at key west it is as if the service is becoming worse by the week . And the level of disrespect staff have over a customers request . I still have not rerceived help in my request ....... </p>

0
Replies (2)
Cell C
Cell C's reply28 Oct 2016, 10:22
Official

Thank you for notifying us of the above.

We want all our customers to be given proper service and be treated with the respect they deserve. We strive to keep our customers happy and satisfied. This is not the norm or standard service we want for our customers.

This will be addressed with the store manager and the action to have this kind of behavior rectified will be taken. Sincere apologies for the unsatisfactory service and inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply02 Nov 2016, 07:49
Official

Palesa could not get hold of you on your contact numbers. However she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN