CM
Charlotte M

1 reviews | Active since Jun 2014

30 Apr 2021, 10:41

**** service and agents!

Such POOREST service ever!!! I did a contract re-new on the 15 March, to this day the 30th April 2021 l haven't received my device! When you call, you speak to *********** agents who lie and tell you stories. Everyday you get told, your case is being escalated and there's always a follow up this, follow up that! Nonsense. Next thing they send a message to tell you that you're device is on it's way.... Lies on top of lies! Speaking to a Josephine now who's not even interested, she's not even willing to listening or help. Next thing a Celeste said she will call, to this day I'm waiting!!! Yet they're very big at debiting.

How frustrating that you have to deal with such incompetence and worst of all. ***** who keep taking you from pillar to post! Totally disappointed!!!!

0
Replies (2)
Cell C
Cell C's reply30 Apr 2021, 11:20
Official
Good day Charlotte 

Thank you for contacting Cell C. 

Please PM us the number in question. We will assist you. 

^NT 

Best regards,

CM
Charlotte M's update30 Apr 2021, 14:31
Reviewer Update
Tracking number ***1