TM
Tshego M

1 reviews | Active since Nov 2022

13 Apr 2023, 08:52

*********** service

Firstly they charged me an arrears amount unfairly so just because they don't debit on time even after I've done the EFT. I then paid those "arrears" amount they then said my phone will work in an hour after I called but the opposite happened its now even more blocked I can't even call their customer care and what's worse is that most of the customer care agents are rude and ***********, they won't even tell you their name they'd rather just hang up after you ask. This is really disappointing from cell c as this is my 2nd contract with them and I didn't experience this with my 1st

0
Replies (3)
Cell C
Cell C's reply13 Apr 2023, 08:58
Official
Dear Tshego Mashishi

Thank you for contacting Cell C.

Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far. 

We have referred your query to our Team, we will be in touch to further assist.

Regards, 
 ^TM 
TM
Tshego M's update13 Apr 2023, 09:11
Reviewer Update
I will be waiting then

Cell C
Cell C's reply13 Apr 2023, 09:15
Official
Noted, our team will be in touch.

Regards,
^TM