********** service !!!!

i called cell C beginning of February wanting to upgrade as my contract was due to end in March. i enquire about the honor x9c which i was advised the pricing at the time was not available even though the phone which came with ear buds and a watch was being advertised. i waited a week and a half for the pricing to finally be up in their system. i was called by one of the agents on the 26th to finalize my contract, debit check was sent and approved by me on the same day. i was told i should receive the phone by the 28th only to find out that cell c did not have any stock for the said phones. i waited another 2 full weeks to get my phone and was shocked to find out i must claim for the watch and earbuds from Honor. Why should i be the one claiming from Honor when Cell C advertised the phone pricing it is including the buds and watch. if i have known this i would have never gone with Cell c but another network who has the phone and almost R200 ess than what i will be paying. i called honor the day after i received my phone and i was told that the special only ran till the 5th of March another thing Cell C failed to mention. I then told them that my contract was process on the 26th of February and i had to wait for Honor to deliver stock to Cell C. now this is what is really ****ing me off with Cell C, Honor asked for my invoice to prove that deal was done in February CELL C CANNOT provide me with n invoiced even after i told them Hornor will not accept my contract!!!!

I WANT MY EARBUDS AND WATCH!! I will not pay 36 months for something i don't have.

I SHOULD NOT BE THE ONE RUNNING AROUND WITH CELL C AND HONOR

F*CKEN FIX IT!!!

i will also be taking this matter to the ombudsman and the NATIONAL CEDIT REGULATOR!!!