Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
04 Oct 2023, 12:30Dear Lourens C,
Thank you for reaching out to us.
Do you have a pending query with us? If so, please send us a private message with your contact information and the details of your previous interactions, so we can escalate this matter and find a resolution.
Regards,
^SR
Thank you for reaching out to us.
Do you have a pending query with us? If so, please send us a private message with your contact information and the details of your previous interactions, so we can escalate this matter and find a resolution.
Regards,
^SR
Cell C's reply04 Oct 2023, 12:30
Official
Dear Lourens C,
Thank you for reaching out to us.
Do you have a pending query with us? If so, please send us a private message with your contact information and the details of your previous interactions, so we can escalate this matter and find a resolution.
Regards,
^SR
Thank you for reaching out to us.
Do you have a pending query with us? If so, please send us a private message with your contact information and the details of your previous interactions, so we can escalate this matter and find a resolution.
Regards,
^SR
's updateReviewer Update
05 Oct 2023, 13:52I have inbox yourself on DM. Your staff on Social Media unhelpful,. Kolonade could not transfer my Whatsapp to new phone when upgrade. I spend 2 full days there without success I had to go to Vodacom for assistance, costing me R200. I need this R200 back from Cell C since they were suppose to do the job..
's update05 Oct 2023, 13:52
Reviewer Update
I have inbox yourself on DM. Your staff on Social Media unhelpful,. Kolonade could not transfer my Whatsapp to new phone when upgrade. I spend 2 full days there without success I had to go to Vodacom for assistance, costing me R200. I need this R200 back from Cell C since they were suppose to do the job..
's updateReviewer Update
05 Oct 2023, 14:28Where did you respond privately? Respond here!
's update05 Oct 2023, 14:28
Reviewer Update
Where did you respond privately? Respond here!
Cell C's replyOfficial
05 Oct 2023, 14:30We have referred your query back to our support team who will be in touch to advise further.
^SR
^SR
Cell C's reply05 Oct 2023, 14:30
Official
We have referred your query back to our support team who will be in touch to advise further.
^SR
^SR
's updateReviewer Update
05 Oct 2023, 14:37Please don't call me with excuses again!. Cell C was suppose to the Whatsapp transfers not Vodacom but I have spend 2 days in store and not successful. Your level of service is bad.
's update05 Oct 2023, 14:37
Reviewer Update
Please don't call me with excuses again!. Cell C was suppose to the Whatsapp transfers not Vodacom but I have spend 2 days in store and not successful. Your level of service is bad.
Cell C's replyOfficial
05 Oct 2023, 14:46We are sorry to hear of the service you have received thus far. Our support team will be in touch.
^SR
^SR
Cell C's reply05 Oct 2023, 14:46
Official
We are sorry to hear of the service you have received thus far. Our support team will be in touch.
^SR
^SR