BO
Bronwyn O

1 reviews | Active since Feb 2017

07 Nov 2024, 08:54

**** SERVICE

Good Day I have 2 problems with Cell C that they are not interested in sorting out.

I took out my contract a few years back and switched from Vodacom to Cell C because of **** service , yet I'm still getting **** service.

My phone DOES NOT WORK WHEN I HAVE FULL SIGNAL!!!!!!! NOTHING NO EMERGENCY CALLS NO MESSAGES NO NOTHING .

THERE IS NO ERROR MESSAGE AS MENTIONED IN STORE AND OVER THE PHONE THERE IS NOTHING . I GET FULL SIGNAL MY PHONE DOES NOT WORK.

I THEN GO IN STORE TO ASK WHY ALSO IM WITH CELL C YET MY PHONE SAYS VODACOM ???? I AM NOT WITH VODACOM AND I GET BILLED MONTHLY BY CELL C!!!!!!!! THE STORE TELLS ME THEY CANT HELP THEY DONT KNOW. THEY DIDNT EVEN TRY ASSIST ME WITH THE PROBLEM.

MY 2ND PROBLEM IS THAT LAST WEEK CELL C SEND OUT A NOTIFICATION THAT THEY RE LOOKING AT THE CONTRACTS AND AMENDING THE FEE STRUCTURE JUST AFTER THAT I NOW HAVE NO ENDGE , NO LTE NO 3G *** ALL NOTHING !!!!!!!!!!!

SO WHEN I CALL IN I GET TOLD ITS MY SIM WHICH ITS NOT IM TIRED OF YOUR STAFF TELLING ME ITS MY SIM WHEN ITS NOT.

SO I AM GOING TO STOP MY DEBIT ORDER UNTILL SUCH TIME THAT CELL C DECIDES TO ACTUALLY HELP AND I WILL ALSO BE CANCELLING MY CONTRACT AND GOING SOMEWHERE ELSE AS I AM NOW SICK OF **** SERVICE AND BAD ATTITUDES WHER I HAVE TO PUT THE PHONE DOWN AS NO ONE LISTENES OR IS NOT WILLING TO LISTEN !!!!!!!!!!!!!!

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