yM
yandiswa M

1 reviews | Active since Jan 2015

05 Oct 2016, 11:16

**** service

<p>im sooo sick of cell c i called them to activate my contract sim cards (sim swap) i had to complain on hello peter for them to sort it out. to my suprise they only activated one sim card and the other sim card is not active. i have sent an email to lungile ntuli yesterday no response. last month i didnt use both my sim cards but a payment was collected on my account. i need you to terminate both my contract and i will dispute your payments. im sick and tired of this </p>

0
Replies (2)
Cell C
Cell C's reply05 Oct 2016, 11:44
Official

Thank you for posting to us.

As per feedback regarding your previous complaint, Lungi contacted to you, to assist with your complaint. However, you advised her that you have been assisted with the SIM swap already.

One of our consultants will contact you and assist.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply11 Oct 2016, 14:54
Official

Nelly confirmed that she has contacted you and assisted with this matter.

Regards
Cell C | PN

Best regards,