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<p>Please annul my contract with Cell C immediately. (Account No: *** – attached)</p> <p> </p> <p>I have a top-up contract that allows me to top-up data when necessary. On Thursday, 12 May at 10.38 I topped up my data through PayFast till today, 10H30 on 16 May 2016 on such credit has been received. PayFast confirms that you have the money!!!!!!!!! YOU HAVE ****** MY MONEY AND ARE IN BREACH OF CONTRACT.</p> <p> </p> <p>I have tried on numerous occasions to phone 084140 to rectify the matter. After long, inane and sarcastic tape recordings are managed to get through to sweet telephone clerks who know nothing and cannot help. They also firmly refuse to escalate my calls to anybody in management, who are not interested in service only in protected themselves from irate customers.</p> <p> </p> <p>On 13 May,2016 someone gave me a reference number ***0 98238 which is still unresolved. I have a DATA contract NOT a VOICE service.</p> <p>I notice that on my SMS record – 3 were made from 144 to my DATA line calls. Please tell your technical people that you cannot speak to your customers when they don’t have a voice line only data lines. </p> <p>I will let the debit go through in May but I will STOP ALL OTHER DEBIT ORDERS.</p>