NM
NONE M

1 reviews | Active since Aug 2019

21 Aug 2019, 08:20

**** SERVICE

Dear Cell c,

I am extremely dissatisfied with the service. I had a 1 contract under cell phone which was to end in July 2019. I cancelled on the 05 July. I was advised that I could upgrade. I decided to take out a new contract as I did not want the Cell C Number on the upgrade. The transition leaves me currently with 2 contracts which I can not afford to be paying for.

I have called the call centre on several occasions to resolve this to no joy. I have also went to a Cell c store where I was advised that I would have to call the call center.

ALL I need is for a statement and confirmation that my contract is cancelled.

This is absolutely ridiculous.

0
Replies (1)
Cell C
Cell C's reply21 Aug 2019, 12:13
Official
Hi None 

Thank you for taking our call.
We can confirm that your contract with Cell C has been terminated. We have also updated your email address as per request and your latest invoice has been sent to you.

^MM