**** service

Item: Cell C
Rating: 1
Author: Morne Van der westhuizen

Cell c has a **** customer service .the operator was so rude on the phone . My problem is I want too upgrade still after for months they can’t help me to upgrade too the iphone 15 pro because there is no stock and the other problem i have my account was in arrears with 500 rand i payed the money on wednesday and it reflected on the system today but now i must wait a week for the system too update too upgrade too a phone that i dont even want .Its the first that i hear you must wait a week for a system to update . I will never recommend cell c too anyone

Helpful (0)

Replies (2)

MVdw

Morne Van der westhuizen's updateReviewer Update

12 Jan 2024, 11:03

And don’t tell me one of you’re assistant is gonna call me because they never call im still waiting 2 weeks for them too call me

MVdw

Morne Van der westhuizen's update12 Jan 2024, 11:03

Reviewer Update

And don’t tell me one of you’re assistant is gonna call me because they never call im still waiting 2 weeks for them too call me

Cell C's replyOfficial

12 Jan 2024, 11:15

Dear Morne Van der westhuizen,

Thank you for contacting Cell C.

We apologize for your less than satisfactory experience with us, which did not meet our usual customer service standards.

We have emphasized the importance of resolving this matter promptly to our team, and we will contact you.

Regards,
Cell C | MN

Cell C's reply12 Jan 2024, 11:15

Official