SL
SP L
1 reviews | Active since Sept 2021
20 Sept 2021, 12:28
Servcive diconnected after payment
I have made a payment to Cell C on the 8 September 2021. I called them and then they said it is not reflecting. I called again on the 10th and they asked me for proof of payment. I sent it through and the consultant sent an email which said "thank you" and my service was reconnected. Today 20 September 2021 my service is diconnected again. I cant even call Cell C on 135.
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
20 Sept 2021, 13:00Good day SP Lourens
Thank you for getting in touch with us.
Please forward your proof of payment to *** for allocation.
We will assist.
^YM
Thank you for getting in touch with us.
Please forward your proof of payment to *** for allocation.
We will assist.
^YM
Best regards,
Cell C's reply20 Sept 2021, 13:00
Official
Good day SP Lourens
Thank you for getting in touch with us.
Please forward your proof of payment to *** for allocation.
We will assist.
^YM
Thank you for getting in touch with us.
Please forward your proof of payment to *** for allocation.
We will assist.
^YM
Best regards,
SL
SP L's updateReviewer Update
20 Sept 2021, 14:28Please check your email, i have sent the proof of payment. Reconnect my service asap
SL
SP L's update20 Sept 2021, 14:28
Reviewer Update
Please check your email, i have sent the proof of payment. Reconnect my service asap
Cell C's replyOfficial
20 Sept 2021, 15:03Noted.
Thank you.
^YM
Thank you.
^YM
Best regards,
Cell C's reply20 Sept 2021, 15:03
Official
Noted.
Thank you.
^YM
Thank you.
^YM
Best regards,
SL
SP L's updateReviewer Update
21 Sept 2021, 08:45My service is still off.
I paid on the 8th September and the payment was shown on your account on the 10th September. Still i am waiting. Can i see this as a breach of contract? I fully paid up to end of September, but now i have no service...
Can you please reconnect my service. I have sent the proof of payment to many of your consultants and even to *** on the 10th but still no service.
I am a pastor busy with sermons in another place and need my service.
RegardsSP Lourens
I paid on the 8th September and the payment was shown on your account on the 10th September. Still i am waiting. Can i see this as a breach of contract? I fully paid up to end of September, but now i have no service...
Can you please reconnect my service. I have sent the proof of payment to many of your consultants and even to *** on the 10th but still no service.
I am a pastor busy with sermons in another place and need my service.
RegardsSP Lourens
SL
SP L's update21 Sept 2021, 08:45
Reviewer Update
My service is still off.
I paid on the 8th September and the payment was shown on your account on the 10th September. Still i am waiting. Can i see this as a breach of contract? I fully paid up to end of September, but now i have no service...
Can you please reconnect my service. I have sent the proof of payment to many of your consultants and even to *** on the 10th but still no service.
I am a pastor busy with sermons in another place and need my service.
RegardsSP Lourens
I paid on the 8th September and the payment was shown on your account on the 10th September. Still i am waiting. Can i see this as a breach of contract? I fully paid up to end of September, but now i have no service...
Can you please reconnect my service. I have sent the proof of payment to many of your consultants and even to *** on the 10th but still no service.
I am a pastor busy with sermons in another place and need my service.
RegardsSP Lourens
SL
SP L's updateReviewer Update
28 Sept 2021, 08:24Why do Cell C debit my account? When i have made this payment already on the 10th of September? Who is going to pay my bank cost?
You have already received my payment. When will Cell C start working again? Or can we stop the contract because Cell C doesnt deliver?
You have already received my payment. When will Cell C start working again? Or can we stop the contract because Cell C doesnt deliver?
SL
SP L's update28 Sept 2021, 08:24
Reviewer Update
Why do Cell C debit my account? When i have made this payment already on the 10th of September? Who is going to pay my bank cost?
You have already received my payment. When will Cell C start working again? Or can we stop the contract because Cell C doesnt deliver?
You have already received my payment. When will Cell C start working again? Or can we stop the contract because Cell C doesnt deliver?
SL
SP L's updateReviewer Update
07 Oct 2021, 17:01My service was disconnected again today, this is for the 7th time. I already made a payment in full on the 7th of September 2021, today is the 7th of October 2021. I again talked to one of the consultants (ref ***) and they said i must wait again before my service will be resumed. I see this as contract breach because its one month now and each time they but my service on and after 4 day its off again.
SL
SP L's update07 Oct 2021, 17:01
Reviewer Update
My service was disconnected again today, this is for the 7th time. I already made a payment in full on the 7th of September 2021, today is the 7th of October 2021. I again talked to one of the consultants (ref ***) and they said i must wait again before my service will be resumed. I see this as contract breach because its one month now and each time they but my service on and after 4 day its off again.