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Andy C

1 reviews | Active since Aug 2020

03 Aug 2022, 12:19

Security Questions compromises the Customer

Security today is critical but for these guys to ask for FIVE persona security details of information is ridiculous as more than even two potentially breaches my cyber security. Sorry but you need to find other ways to clear you customers identity in this age of cyber ****s.

0
Replies (11)
Cell C
Cell C's reply03 Aug 2022, 12:48
Official
Good day Andy

Thank you for contact

How would your like us to assist you? 

There is a lot of ***** , that is why we take the necessary steps to protect you as the customer as well as Cell C. 

^NT

Best regards,

AC
Andy C's update03 Aug 2022, 12:53
Reviewer Update
Your steps are too onerus
Cell C
Cell C's reply03 Aug 2022, 13:06
Official
Please private message us a brief description of your query. 

^NT

Best regards,

AC
Andy C's update03 Aug 2022, 13:07
Reviewer Update
Cll me without all the security questions :)
Cell C
Cell C's reply03 Aug 2022, 13:30
Official
We are unable to access your account without conducting the security check. 

^NT 

Best regards,

AC
Andy C's update03 Aug 2022, 13:48
Reviewer Update
Pathetic
Cell C
Cell C's reply03 Aug 2022, 13:56
Official
We would appreciate an opportunity to assist you.  Kindly send us your query. 

^NT 

Best regards,

AC
Andy C's update04 Aug 2022, 10:54
Reviewer Update
Why is your contact email clearly shown on the website?

AC
Andy C's update04 Aug 2022, 10:55
Reviewer Update
Why do you need me to answer security questions when all I need is an email address to send you proof of payment?

AC
Andy C's update04 Aug 2022, 10:55
Reviewer Update
If I send you a query will you call me and still ask me security questions?

Cell C
Cell C's reply04 Aug 2022, 14:06
Official
Good day Andy

Please forward your proof of payment to ***

^NT

Best regards,