Second contract device

as per my previous complaint on the second contract device i.e. Nokia 1320. I got an SMS from Cell C on 27th October 2015 with an RMA no:*** instructing me to go to the Grove mall with the RMA no. The Cell C Grove store did not have the RMA no. on the system, Melia from the grove store then called the Cell repair centre who informed her that I should call Cell C direct. I have called Cell C direct on more than four times with no help from them. I then called Cell C repair centre & on more than five time occasion, the lady consultant asks me to hold. Either she will cut off my call or I will be transfer back to the customer call centre. I m being taken from pillar to post like a tennis ball. I don't remember if I signed a contract with Cell c whereby I am being disrespected & being treated as fool. <br> <br> Cell C is not doing me any favours & I don't need any favours from them. I demand that the second contract be terminated. I m not getting any value on my money @ all